Frequently Asked Questions

How do you clean or care for window film?

The silicone hardcoat finish minimizes the necessity for cleaning and the risk of scratches. Marks can be removed with a damp microfiber cloth, and a squeegee with detergent and water can be used as needed. Solar Gard our primary windowfilm supplier has put together a very good Customer Advice Guide pdf which is equally applicable to all major window film manufacturers. A copy is available to download here.

Can the film be applied to our double glazed windows?

Generally, the installation of solar films on double-glazed windows has been successful for many years without any reported issues of seal failures due to the film application.

The recommended film is always selected based on the Window Film Manufacturer’s Film-to-Glass Guide. These manufacturers have extensive global experience and have conducted thorough testing to develop these guides.

What is window tinting? Is it a film or a liquid?

The film is a coated polyester sheet that is applied to existing glass. Solar control films use a very fine metal coating, which filters the suns radiation including over 98% of the Ultraviolet light.

How does window film stick on?

A clear adhesive is applied to the film during manufacture this is covered by a protective backing sheet that is removed during installation. The only chemical used in the installation is a mild detergent.

Will it bubble, peel, or change colour?

No issues arise as long as the film used is of high quality and installed according to the manufacturer’s specifications. We have been accredited dealers of Solar Gard & Armorcoat films since 1993 and offer manufacturer’s warranties.

What about the edges, will there be any gaps?

Yes, to ensure the film adheres correctly to the glass, an edge gap is essential. The darker the film, the more noticeable any light that penetrates through an edge gap becomes. This is where expertise and high-quality installation practices are crucial.

Are there any window film installation standards?

Indeed, we adhere to the International Windowfilm Association standards and can furnish a copy of these prior to commencing work. These standards encompass all aspects of window film installation, including the maximum edge gaps and the prevention of trapped water or dirt.

How long will window film last? and does it go inside or outside?

Most films come with a 10-year manufacturer’s warranty, and several offer lifetime warranties. In most cases, this contributes to their longevity, and we are now observing films that we installed over 25 years ago that still look good.

Will window film make the room darker?

The choice of film affects visibility; Safety films are completely transparent yet block over 98% of Ultraviolet rays. Solar control films might reduce brightness, but since your eyes naturally adapt to varying light levels, the impact is usually minimal, around 5 to 10%. This adaptation process is called visual acuity, and the specific percentage is indicated on each sample.

How do you remove old films/tints?

The key is to determine the type of film and adhesive used. Most often, it’s a manual process where we employ high-quality stainless steel blade glass scrapers along with soap and water. Although solvents may seem like a quick solution, they are unable to dissolve the polyester layers and can be both toxic and messy. When necessary, we can file warranty claims with the film manufacturer on behalf of the homeowner.

Quality Manufacturers

Suntamers utilize high-quality window films from Solar Gard, 3M, Llumar, and Johnsons.

These window films/tints are designed to:

– Combat solar heat
– Deliver UV protection
– Provide safety and security during natural disasters or break-ins
– Enhance energy efficiency

Although these manufacturers offer very similar products, variations may occur in technical specifications, color tones, and roll widths. Our expertise enables us to select the most suitable product from these major manufacturers, tailored to your home’s specific solar orientation.

All films we use have third party certification from Australian Fenestration Rating Council (AFRC). This body covers all window related products in Australasia and New Zealand. We can also supply Manufacturers Data sheets for all films which comply the National Fenestration Rating Council (NFRC) standards in the USA.

Resources

About Window Film from Wikipedia.

3M Myths About Window Film